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- Why is there
a need for 2-1-1?
There are hundreds of toll free numbers in this community,
and if you don't have the number in front of you,
how do you know where to call? Information and Referral
providers began looking for an answer to this problem
many years ago. The solution is to have one easy-to-remember
number that is universal, that everyone knows to call
if they need non-emergency help. The public can call
to get help, volunteer or make a meaningful donation.
- Who operates
the 2-1-1 system in Colorado?
The Colorado
2-1-1 Collaborative oversees the 2-1-1 system
and ensures that it maintains high standards for customer
service. This collaborative is available by membership
to those organizations and governmental agencies interested
in quality provision of Information and Referral services.
Become
a member
- How does 2-1-1
work with 911?
2-1-1 is complements 911 by filling the gap between
emergencies and non-emergency requests for items like
rent assistance, shelter, food, child care, and more.
Several city 9-1-1 programs have working agreements
with their local 2-1-1 call center.
- How 2-1-1 is
funded in Colorado?
The Colorado 2-1-1 Collaborative holds the position
that initial and ongoing funding for 2-1-1 service
in Colorado will be through a public/private partnership
including federal, state and local government funding
streams and United Way, corporate, foundations and
other charitable entities and major gifts and endowments.
Help
support 2-1-1!
- Won't increased
access to services increase costs of providing services?
Overall statewide costs of providing Information and
Referral services will actually go down as a better
coordinated and cooperative system is developed among
existing specialized and comprehensive Information
and Referral systems. The University of Texas at Austin
conducted a cost-benefit
analysis of 2-1-1 and found that a national program
could save the country over a million dollars in a
10 year period.
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Many thanks to our statewide 2-1-1 sponsors:
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